Refund Policy
Effective Date: May 21, 2025
We want you to love your Monoglaire experience. If you’re not satisfied, here’s how we can help:
1. Returns
- Returns accepted within 14 days of delivery.
- Products must be unopened, unused, and in original packaging.
- Due to hygiene standards, opened perfume bottles cannot be returned.
2. Return Process
Email us at info@monoglaire.online with your order number and reason for return. Approved returns will receive shipping instructions.
3. Refunds
- Once returned items are inspected, a refund will be processed to your original payment method within 5–10 business days.
- Shipping fees are non-refundable unless the item is defective or incorrect.
4. Exchanges
We do not offer exchanges at this time. Please request a return and place a new order.
Return Address:
Monoglaire
11 W 30th St, New York, NY 10001
info@monoglaire.online